Effective Date: 25th December 2024
Haramain Ventures LLP (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hotelsinmakkah.com (the “Website”). Please read this policy carefully. By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you use our Website:
- Name
- Contact information (email address, phone number)
- Payment information (credit/debit card details or other payment method details)
- Booking details (including hotel preferences, check-in/check-out dates, and guest information)
b. Non-Personal Information
We also collect non-identifiable information, including:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Geographic location
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Facilitate hotel bookings and provide customer support
- Process payments securely
- Send booking confirmations and updates
- Improve our services and Website functionality
- Comply with legal and regulatory requirements
- Send promotional offers, newsletters, and updates (you can opt out anytime)
3. Sharing Your Information
We may share your information in the following situations:
- With Hotels and Partners: To facilitate your bookings with the selected hotels.
- Service Providers: With trusted third-party service providers (e.g., payment processors, analytics services) to perform functions on our behalf.
- Legal Obligations: If required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Save your preferences for future visits
- Understand and analyze Website usage trends
- Display relevant advertisements
You can manage or disable cookies through your browser settings.
5. Data Security
We use industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent to data processing
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at [Insert Contact Email].
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Haramain Ventures LLP
Email: [email protected]
Phone: 9900995003
Address: Dubai, UAE
